Frequently Asked Questions

What purchases qualify for this FUJIFILM cash back?

To qualify for this cash back offer, you are required to have purchased

  • Fujifilm X-PRO2 Graphite
  • Fujifilm X-PRO2 Black
  • Fujifilm X-T20 Silver
  • Fujifilm X-T20 Black
  • Fujifilm X100F Silver
  • Fujifilm X100F Black
  • Fujifilm XF18mm
  • Fujifilm XF27mm
  • Fujifilm XF35mm F1.4
  • Fujifilm XF60mm
  • Fujifilm XF14mm
  • Fujifilm XF16mm
  • Fujifilm XF23mm F1.4
  • Fujifilm XF56mm
  • Fujifilm XF90mm
  • Fujifilm XF10-24mm
  • Fujifilm XF18-55mm
  • Fujifilm XF55-200mm
  • Fujifilm XF56mm APD
  • Fujifilm XF80mm
  • Fujifilm XF16-55mm  
  • Fujifilm XF50-140mm
  • Fujifilm XF100-400mm
  • Fujifilm GF45mm
  • Fujifilm GF63mm
  • Fujifilm GF32-64mm
  • Fujifilm GF120mm
  • Fujifilm GF23mm
  • Fujifilm GF110mm

How much Cash Back will I receive?

The amount depends on what item you have purchased please see point 9 of the Terms and Conditions

When can I make a claim?

Claims can be made for eligible purchased between 1st May 2018 and 30th June 2018. All Claims must be received on or before by 11:59PM AEST on 27th July 2018.

How do I claim my money back?

Visit www.fujifilm.com.au follow the prompts to the claim form, input the requested details, including unique serial numbers of the product subject of the eligible purchase and upload a photo or scanned copy purchase receipt for the Qualifying Transaction and submit the fully completed claim form.

What Proof of Purchase do I need to provide?

You must provide an itemised purchase receipt. The receipt must clearly show the participating product purchased, the receipt number, the name and address of the participating retailer or dealer store where the product was purchased, and the date and time the purchase was made.

How will I receive my money back?

Online Claims can nominate to receive the Cash Back to be paid into an Australian bank account or sent in the form of a cheque.

How long will it take to receive my money back?

Once you have submitted your claim please allow up to 28 days for validation and payment to be processed.

Where can I find the terms and conditions?

You can find the terms and conditions here.

How many times can I claim a cash back?

Claims are limited to one (1) claim only per eligible product per eligible claimant.

I didn’t receive an email confirming my claim?

Please make sure you check your spam and junk email folders if you have not received an email in your inbox.

I have a problem with my Cash Back claim who should I contact?

You can send any questions to fujifilm@cashback.com.au and a member of our team will respond within 48hrs.